Job offer

IT Support Associate

You can find more information about this position here. You can also apply directly.

Berlin, Germany

Permanent workplace

Engineering

Full-time

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Wer wir sind?

Recare ist eines der führenden digitalen Startups in der deutschen Gesundheitsbranche und hat es sich zur Aufgabe gemacht, mit einer Plattform für digitale Pflegekoordination das Gesundheitswesen neu zu denken. Wir suchen, finden und koordinieren Kapazitäten, damit die Akteure im Gesundheitswesen mehr Zeit für ihre Patienten haben.

Innerhalb kürzester Zeit konnte Recare mehr als 660 Akut- und Rehakliniken sowie über 17.000 weitere Leistungserbringer auf seiner digitalen Plattform versammeln. Namhafte Krankenhäuser und Klinikkonzerne wie Vivantes, Sana Kliniken AG, München Klinik, Medizinische Hochschule Hannover und Universitätsklinikum Essen gehören zu den Kunden von Recare und nutzen die innovative Recare-Plattform.

This is what you can expect from us as an IT Support Associate:

Work with Purpose – Your work has a real impact on patients and healthcare professionals in the medical field.
Corporate Culture – We embrace structures that foster high performance and strong team dynamics. Our interactions are characterized by mutual respect, loyalty, and recognition. We work together towards common goals and expect the same from you.
Flexibility – Would you like to pick up your child from daycare? Do you enjoy exercising during lunchtime? We support you in doing so. We are a home-office-friendly company where you have flexible working hours. By arrangement, you are also welcome to take a workation.
Edenred card – Which you can use according to your preferences.
Professional Development – Your professional development is important to us. We are dedicated to your success and job satisfaction.
Extra Day Off on Your Birthday – So you can celebrate with your loved ones.

This is how you will make an impact as an IT Support Associate:

You support our Senior IT-System Administrator in the following tasks:

Hardware Management: Handle the setup, maintenance, and management of all company devices.
Vendor Coordination: Communicate with suppliers and manage the ordering of new computers and IT equipment.
Employee Support: Resolve technical problems for employees.
Software Access: Make sure employees have the right access to software and systems.
Audit Tasks: Be responsible for meeting audit requirements like ISO and C5 compliance.
Onboarding & Offboarding: Get hardware ready and set up system access for new employees, and handle the process when employees leave.

Requirements

Your Profile:

You have completed studies in a relevant field (e.g., IT, computer science, engineering).
You possess experience with various IT support tasks, such as managing hardware, software installations, troubleshooting, and overseeing access management processes.
You have actively contributed to supporting audit processes like ISO or C5 certifications.
You are proficient in using device management tools such as Jamf or equivalent platforms.
You have hands-on experience with audit access governance tools.
You have a very high command of English, both written and spoken, with the ability to communicate clearly and effectively in professional environments.
You are based in Berlin or the surrounding area and have the flexibility to come to the office when required.

Recare is the technology partner for optimal discharge management. With its Software-as-a-Service platform, the company enables simple and efficient discharge and transition processes for patients who require further care after their hospital stay. With the acquisition of Pflegeplatzmanager GmbH in the summer of 2023, the digital marketplace expands to include 700 acute care hospitals, 650 rehabilitation clinics, and 24,000 additional service providers in the fields of nursing and medical supplies/homecare. Recare was founded in 2017 and is headquartered in Berlin.

Would you like to become part of our team?

Want to join Recare?

“Are you and Recare a match? Let’s find it out and have a chat. I’m looking forward to getting to know you soon.”

Michael Tunin

Talent Acquisition Manager Recare